Resolution Family Law

Privacy policy

Privacy policy

Introduction

In this policy “we”, “us”, “our” and “the firm” means Birman & Ride and our associated business names including Flat Rate Settlements, Perth Wills Centre, Perth Probate Centre, Resolution Family Law and Get Paid Debt Collection.

As a small business we are not subject to the Privacy Act 1988 (Cwth) or the National Privacy Principles. Nevertheless we endeavour to comply with those laws in good faith. This policy describes the way we collect, hold and disclose information about individuals.

We may change this policy from time to time.

Our websites

You need not disclose your identity to us in order to use our websites. Our websites do not use cookies or web bugs. Our websites do not collect personal information about you, except as follows:

  • where you voluntarily supply information – such as when you buy our services or subscribe to our publications online; and
  • out internet server automatically records the details about any computer used to access our websites, such as the IP address, domain name and browser type, date and time of access and details of the information downloaded. This information is used for internal statistical purposes and to improve our websites.

Any other information supplied to us (for example, if you send us an email) is treated in accordance with this policy.

Confidentiality

Protecting confidential information is fundamental to our relationship with our clients and to our business. All information received in connection with a client matter is subject to strict duties of confidentiality. We will not disclose that information except in accordance with our professional obligations, as authorised by the client or as described in this policy.

Direct marketing material

We may send you direct marketing material from time to time. We will give you the opportunity to opt-out of receiving this material. If you elect to opt-out we will not contact you again for this purpose.

Access

You may request access at any time to personal information we hold about you for the purpose of correcting that information. We may charge you a reasonable fee where access is provided.

What kind of information do we hold?

During the course of carrying on our business, we may collect personal information including your:

  • name, address, industry, occupation and contact information;
  • identification such as drivers’ licence or passport details;
  • referral details and relationships with others in our database;
  • financial information and billing details; and
  • interests in various legal services, events or publications.

If you do not give us the personal information we ask you for we may not be able to provide the services you require.

Use and disclosure of your personal information

We use your personal information for the purposes for which it was collected and related purposes (which are normally obvious when we collect it), included to:

  • provide our services to you or our clients, to manage and account for the services and to improve the services;
  • manage our relationships with you or our clients;
  • provide you or our clients with information about legal developments, events, other products or services or opportunities that may interest you or them; and
  • facilitate our internal business operations.

We may disclose personal information for the purposes for which it was collected and also:

  • subject to our professional duties of confidentiality, to any person where necessary or desirable in connection with our provision of legal services;
  • within the firm;
  • as required by law subject to our professional obligations; and
  • with your consent.

Cloud computing services

We use a range of internet-based services hosted by third parties (cloud computing service providers) in delivering services and in the management and marketing of our business. Examples include email, document and file sharing services, back-up and disaster-recovery services. We undertake reasonable due diligence prior to using any cloud computing service provider including data security and prevention of unauthorised access. By doing business with us you consent to us disclosing confidential information to our cloud computing service providers.

Information security

We take reasonable steps to protect your personal information securely in electronic or physical form. We store information in access controlled premises or in electronic databases requiring logins and passwords. All partners and staff with access to confidential information are subject to confidentiality obligations.

reCAPTCHA

We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google. This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about Google’s privacy policy, please visit: https://www.google.com/intl/en/policies/privacy/
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Enquiries

Please direct any request or enquiries relating to this policy to Michael Hodgkins.